Today so much of business conversations are around client acquisition – but why not more around keeping clients when acquiring a new customer costs 5x more than retaining the customer you already have.
According to Mr. Google – increasing customer retention by as little as 5% can increase profits from 25-95%.
With me for this conversation is my friend and long-time business owner, Anthea Mumby.
We discuss and give tangible examples of 7 simple and powerful ways you can improve your customer’s experience and keep them for the long term, thus increasing CLV (customer lifetime value).
As a reminder, I’ve created a checklist for you to download.
Here are a few of the things we discussed:
LINKS:
CONNECT WITH ME HERE:
P.S. Feel like you’re Chief Everything Officer in your business?
Sick and tired of constantly putting out fires?
Are you finally ready to earn explosive profits and take multiple guilt-free vacations?
If you’ve answered YES to any of the above, then I believe you’d be a perfect fit as a guest for the Profit Potential Audit interview on my podcast. Not only will you get at least one concrete strategy to move your business forward, but you’ll also have the opportunity to increase your business's visibility when you share the awesome work you do.
APPLY here: Book a Profit Potential Audit Interview here
Share your feedback with me by clicking here and leaving a short voice message!
Today so much of business conversations are around client acquisition – but why not more around keeping clients when acquiring a new customer costs 5x more than retaining the customer you already have.
According to Mr. Google – increasing customer retention by as little as 5% can increase profits from 25-95%.
With me for this conversation is my friend and long-time business owner, Anthea Mumby.
We discuss and give tangible examples of 7 simple and powerful ways you can improve your customer’s experience and keep them for the long term, thus increasing CLV (customer lifetime value).
As a reminder, I’ve created a checklist for you to download.
Here are a few of the things we discussed:
LINKS:
CONNECT WITH ME HERE:
P.S. Feel like you’re Chief Everything Officer in your business?
Sick and tired of constantly putting out fires?
Are you finally ready to earn explosive profits and take multiple guilt-free vacations?
If you’ve answered YES to any of the above, then I believe you’d be a perfect fit as a guest for the Profit Potential Audit interview on my podcast. Not only will you get at least one concrete strategy to move your business forward, but you’ll also have the opportunity to increase your business's visibility when you share the awesome work you do.
APPLY here: Book a Profit Potential Audit Interview here
Share your feedback with me by clicking here and leaving a short voice message!